POLICIES

Cancellation & Rescheduling Policy

A credit card is required to reserve your appointment & will be kept securely on file. Please provide at least 48 hours’ notice when canceling or rescheduling an appointment. calcullations or rescheduling requests made within 48 hours of your appointment may be subject to a fee.

Late Policy

Please arrive on time to your scheduled appointment. If you are more than 10 minutes late, a $40 late fee may be added to your services.

Depending on the amount of time remaining, your service may need to be adjusted or rescheduled to avoid affecting the next client. Please send a courtesy text or call if you know you are running late.

Service Adjustment & Refund Policy

Due to the time, products & service provided, all salon services are nonrefundable.

If you have any concerns with your hair, please contact me within 48 hours of your appointment. I will gladly assess your concerns & make any reasonable adjustments related to the original service at no additional charge. Complimentary adjustments do not include a shampoo & blow-dry style unless necessary for the adjustment.

Requests made more than 48 hours after your appointment, or requests that differ from the original agreed-upon service, may require an additional charge.